Privacy Policy for Corrib Lantern Educational Tours
Corrib Lantern Educational Tours is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our online platform and avail of our services, which include curated historical tours, cultural immersion programs, language learning holidays, academic field trips, and bespoke group travel.
1. Information We Collect
We collect various types of information in connection with the services we provide. This includes:
- Personal Identifiable Information (PII): This includes information you directly provide to us when booking a tour, enquiring about a program, or otherwise communicating with us. Examples include your name, email address, postal address, phone number, date of birth, nationality, and payment information.
- Travel-Related Information: Details necessary for tour arrangements, such as dietary restrictions, medical conditions relevant to travel, emergency contact information, and passport details if international travel is involved.
- Demographic Information: Information like age, gender, and educational background, which may be collected for group profiling or to tailor tour experiences.
- Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, operating system, pages visited, and the time and date of your visit.
- Communications Data: Records of your correspondence with us, including emails and call recordings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Managing Services: To process your bookings, manage your educational tours and programs, and facilitate cultural immersion or language learning experiences.
- Communication: To communicate with you about your bookings, provide updates, respond to inquiries, and send important service-related notices.
- Personalization: To tailor our tours and programs to your preferences and needs, ensuring a more bespoke experience.
- Improvement of Services: To understand how our online platform is used and to improve the quality of our services, website, and offerings.
- Marketing and Promotions: With your consent, to send you information about new tours, special offers, or other news we think may be of interest to you.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, accommodation providers, transport companies, and local guides, strictly for the purpose of fulfilling your tour arrangements. These providers are bound by confidentiality agreements.
- Business Partners: In certain instances, we may partner with other entities to offer combined services. Your information may be shared with these partners if it's necessary to deliver the combined service.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: To protect the rights, property, or safety of Corrib Lantern Educational Tours, our customers, or others.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. We use secure servers and encryption technologies to safeguard your information during transmission.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.
6. Your Data Protection Rights
Under GDPR and other applicable data protection laws, you have certain rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure ( "Right to be Forgotten"): You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to our processing of your personal data in certain situations, particularly for direct marketing.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
7. Third-Party Websites
Our online platform may contain links to third-party websites. This Privacy Policy applies only to our services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any website you visit.
8. Children's Privacy
Our services are primarily aimed at individuals participating in educational and cultural tours, often including minors as part of school groups or family programs. When collecting personal data from children, we do so with the utmost care and in compliance with applicable laws, including obtaining parental or guardian consent where required.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Corrib Lantern Educational Tours
315 Eyre Square,
Floor 2,
Galway, County Galway, H91 Y8D5
Ireland